Frequently Asked Questions
Find answers to commonly asked questions about our products, shipping, and services.
Where do you ship from and what are the shipping times?
To ensure the fastest delivery, we ship directly from our strategic warehouses located in both the USA and Mexico. We do our very do our best to minimize shipping times so you can enjoy your items as soon as possible. In most cases, orders are processed and shipped out the next business day!
How much does shipping cost?
Shipping costs vary depending on the items ordered and your delivery address relative to our USA or Mexico warehouses. Heavier or larger packages may incur slightly higher rates. We are fully committed to keeping our shipping expenses as low and affordable as possible for you.
What shipping options do you offer?
We offer multiple shipping methods to fit your needs. Our Standard Shipping is the default, cost-effective option that still delivers your products quickly. For those who need their caps urgently, we also provide Expedited and Next-Day shipping options at checkout.
Do you ship internationally?
Currently, we ship to anywhere within the United States, Mexico, and Canada. With our fulfillment centers operating in both the US and Mexico, we are able to provide seamless regional coverage. We look forward to expanding to more international destinations in the future!
Will these hats fit my head size?
Yes! All our premium trucker hats and caps feature an adjustable plastic snapback closure, making them a true ‘one size fits most’ (OSFM). They are designed to fit comfortably and securely on almost all head shapes and sizes.
What is your return and exchange policy?
Your satisfaction is our top priority. We offer a 30-day hassle-free return and exchange policy on all unworn items in their original packaging. If you have any issues with your order, simply reach out to our support team and we will make it right!